Return and Refund Policy for THE-CORE-SERVICE LTD (www.thecoreservice.com)
Introduction
Our Return and Refund Policy provides detailed information about options and procedures for returning your order or services purchased from www.thecoreservice.com.
Returns
- Time Frame: Returns must be initiated within [Specify Number] days of the purchase date.
- Condition of Goods: Products must be returned in their original condition and packaging.
- Non-returnable Items: Specify any items or services that are exempt from being returned, such as digital downloads or customized products.
How to Initiate a Return
- Contact Us: To initiate a return, contact us at [Insert Contact Information]. Provide your order number and reason for the return.
- Return Process: Instructions for returning the products will be provided. Customers may be responsible for paying for their own shipping costs for returning items.
Refunds
- Refund Process: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Refund Timing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.
- Partial Refunds: In certain cases, only partial refunds may be granted (e.g., items not in original condition, items returned after the return window).
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Insert Email] and send your item to [Insert Return Address].
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Information
For more information about our return and refund policy, please contact us at:
- Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- Phone: +447309649781
- Email: info@thecoreservice.com
